Penguatan Sumber Daya Manusia Melalui E-Pak di Kelurahan Semarapura Kaja

  • A. A. Ayu Dewi Larantika Universitas Warmadewa, Denpasar-Bali
  • Ni Made Jaya Senastri Universitas Warmadewa, Denpasar-Bali
  • I Made Mardika Universitas Warmadewa, Denpasar-Bali
Keywords: public services, strengthening human resources, information technology

Abstract

The application of information technology as a form of e-government implementation contributes to improving the welfare and progress of society. E-government is better known as a form of public service by an electronic-based government. Besides being intended to provide information openly about government activities, it is also to facilitate the public in obtaining services related to population administration. However, electronic-based public services in Semarapura Kaja Village are not yet optimal. This can be seen from the very few people who use (visit) the site and the complaints of the public in accessing population administration services. The method of activity in this PKM is making an application for managing a residence certificate, socializing and assisting the use of the application. The output of the activity is in the form of an e-PAK application, namely an application for electronic-based village administration as well as assistance for officers and the community to take advantage of these services.

References

Agus Mulyanto. (2009). Sistem Informasi Konsep dan Aplikasi. Pustaka Pelajar. Yogyakarta.
Akadun, Teknologi Informasi Administrasi, Bandung: Alfabeta, 2009.
Indrajid, Richardus Eko. (2004). Electronic Government (Strategi Pembangunan dan Pengembangan Sistem Pelayanan Publik Berbasis Teknologi Digital). Yogyakarta: Penerbit ANDI.
Instruksi Presiden Republik Indonesia Nomor 3 Tahun 2003 Tentang Kebijakan Dan Strategi Nasional Pengembangan E-government.
Keputusan Menteri Dalam Negeri Republik Indonesia Nomor 061-3755 Tahun 2014 tentang Pembentukan Unit Layanan Administrasi Kementerian Dalam Negeri.
Larantika, Dewi A.A.Ayu, dkk. Pelayanan Publik Berbasis Teknologi Informasi di Kelurahan Semarapura Kaja, Postgraduate Community Service Journal (PCSJ) vol. 2 no. 2 (2021), 15-12-2021.
Peraturan Presiden Nomor 95 Tahun 2018 tentang Sistem Pemerintahan Berbasis Elektronik.
Surat Edaran Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor 439 Tahun 2018 tentang Percepatan Penyelenggaraan Pelayanan Publik Berbasis Elektronik.
Suwondo. (2001). Peserta Pelayanan Publik: Hubungan Komplementer Antara Sektor Negara, Mekanisme Pasar dan Organisasi. Jakarta, Bumi Aksara.
Undang-Undang Nomor 23 Tahun 2014 tentang Pemerintahan Daerah.
Published
2022-10-20
Section
Articles
Abstract viewed = 65 times
PDF (Bahasa Indonesia) downloaded = 79 times