Dimensi Hukum Komunikasi Dalam Pelayanan Rumah Sakit: Suatu Perspektif Medikolegal
DOI:
https://doi.org/10.22225/kw.20.1.2026.58-65Keywords:
medical communication, medical records, consent for medical procedures, hospitals, legal responsibility, SBARAbstract
Communication in healthcare is not merely a technical or interpersonal issue, but rather an integral part of the legal and ethical responsibilities of the medical profession. This article aims to examine the legal aspects of communication in hospitals through a normative and analytical approach. The discussion focuses on the classification of communication types (clinical and administrative), effective communication methods (SBAR and closed-loop), and the strategic role of medical records in documenting explanations and informed consent for medical procedures. By examining the provisions of Law Number 17 of 2023 concerning Health, relevant ministerial regulations, and field practice, this article demonstrates that communication and documentation failures are among the main causes of medical disputes in Indonesia. The article also identifies common documentation errors, such as incomplete information, undocumented explanations, or explanations provided by unauthorized parties. The article concludes that effective and well-documented communication not only protects patient rights but also strengthens the legal standing of medical personnel and hospitals. Reforming communication and documentation systems in healthcare facilities should be an integral part of strategies to improve quality and provide legal protection in medical practice.
References
AORN Journal. (2018). Best Practices in Closed-Loop Communication. AORN Journal, 108(5), 412–414.
B. Lyons (ed.). (2012). Medical Ethics: A Comparative Study, London: Routledge, h.27
Institute for Healthcare Improvement (IHI). (2006). SBAR Toolkit for Effective Clinical Communication. Boston: IHI, h.2
J.C. Braithwaite et al. (2018). Health Administration and Communication: Legal Perspectives, Sydney: McGraw-Hill, h. 88–89.
J. Haig, S. Sutton, and J. Whittington. (2006). SBAR: A Shared Mental Model for Improving Communication Between Clinicians,” The Joint Commission Journal on Quality and Patient Safety, 32(3), 168–175.
Kurtz, S., Silverman, J., & Draper, J. (2005). Teaching and Learning Communication Skills in Medicine, Oxford: Radcliffe Medical Press, 11–12.
Majelis Kehormatan Disiplin Kedokteran Indonesia (MKDKI). (2022). Laporan Tahunan 2021: Statistik Pelanggaran Disiplin Profesi Dokter, Jakarta: Konsil Kedokteran Indonesia. h. 27
Mertokusumo, S. (2007). Penemuan Hukum: Sebuah Pengantar. Yogyakarta: Liberty. h. 85
Sumarlin, S. (2016). Tanggung Jawab Hukum Dokter Akibat Tidak Memberikan Informasi yang Lengkap. Jurnal Etika Kedokteran Indonesia, 5(2), 134.
The Joint Commission, Improving America’s Hospitals: The Joint Commission’s Annual Report on Quality and Safety 2008, Illinois: JCAHO, 2008. h.13
Undang-Undang Nomor 29 Tahun 2004 tentang Praktik Kedokteran.
Undang-Undang Nomor 17 Tahun 2023 tentang Kesehatan.
Peraturan Menteri Kesehatan Nomor 290 Tahun 2008 tentang Persetujuan Tindakan Kedokteran.
Peraturan Menteri Kesehatan Nomor 24 Tahun 2022 tentang Rekam Medis.
Putusan Pengadilan Negeri Jakarta Pusat Nomor 615/Pdt.G/2019/PN.Jkt.Pst, dikutip dalam: MKDKI, Laporan Tahunan 2020, hlm. 42.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Muhammad Luthfie Hakim
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.
All articles published Open Access will be immediately and permanently free for everyone to read and download. We are continuously working with our author communities to select the best choice of license options, currently being defined for this journal as follows: Creative Commons-Non Ceomercial-Attribution-ShareAlike (CC BY-NC-SA)
