THE ROLE OF JOB STRESS IN MEDIATING THE INFLUENCE OF WORK-FAMILY CONFLICTS ON JOB SATISFACTION IN WOMEN EMPLOYEES

  • Diah Indira Maha Putri Fakultas Ekonomi & Bisnis, Universitas Udayana
  • Desak Ketut Sintaasih Fakultas Ekonomi & Bisnis, Universitas Udayana
Keywords: Work-family Conflict, Work Stress, Job Satisfaction

Abstract

Job satisfaction is a state of one's work reflected by the emotional attitude expressed through one's work attitude. Women careers tend to experience stress than men, especially those who work as nurses and midwives, because the demands of a woman's responsibilities in the family is large enough. This will certainly affect the job satisfaction of a career woman. This study aims to analyze the role of work stress mediation on the influence of work-family conflict on job satisfaction. This study was conducted on health workers (midwives and nurses) women Prima Medika Hospital. The sample of this research is as many as 45 respondents with sample determination method which refers to Roscoe approach (1975). Data collection was done by distributing questionnaires using Likert scale. The analysis technique used is path analysis. Based on the results of the analysis, this study shows the work-family conflict has a positive and significant effect on job stress, job stress has a negative and significant effect on job satisfaction, work-family conflict has a negative and significant impact on job satisfaction. and work stress mediates the influence of work- on job satisfaction.

References

Abiyev, Rahib,H., Saner, Tulen., Eyupoglu, Serife., dan Sadikoglu, Gunay. 2016. Measurement of Job Satisfaction Using Fuzzy Sets.Procedia Computer Science, 102, pp.294-301.

Ahmed, Maqsood; Muddasar, Muhammad; dan Perviaz Saleem. 2012. The Impact of Work-Family Conflict and Pay on Employee Job Satisfaction With the Moderating Affect of Perceived Supervisor Support in Pakistan Bangking Sector. Global Journals Inc, 12 (1), pp.2249-4588.

Apperson, M., Schimdt, H., Moore, S., dan Grunberg, L. 2002. Women Managers and The Experience of Work-Family Conflict. American Journal of Undergraduate Research, 1 (3), pp.9-16.

Bazana, S., dan Dodd, N. 2013. Conscientiousness, Work Family-Conflict and Stress Amongst Police Officers in Alice, South Africa. Journal of Psychology, 4 (1), pp.1-8.

Buhali, Giovanny Anggasta dan Margaretha, Meily. 2013. Pengaruh Work-Family Conflict Terhadap Komitmen Organisasi: Kepuasan Kerja sebagai Variabel Mediasi. Jurnal Manajemen, 13 (1).

Devi, K, Ragles dan Rani, S, Sakthivel. 2016. The Impact of Organizational Role Stress and Work Family Conflict: Diagnosis Sources of Difficulty at Work Place and Job Satisfaction among Women in IT Sector, Chrnnai, Tamil Nadu. Procedia-Social and Behavioral Science, 219, pp.214-220.

Dhamayanti, Ratna. 2006. Pengaruh Konflik Keluarga-Pekerjaan, Keterlibatan Pekerjaan, dan Tekanan Pekerjaan Terhadap Kepuasan Kerja Karyawan Wanita Studi Pada Nusantara Tour&Travel Kantor Cabang dan Kantor Pusat Semarang. Jurnal Studi Manajemen & Organisasi, 3 (2), hal,93.

Dhania, Dhini Rama. 2010. Pengaruh Stres Kerja, Beban Kerja Terhadap Kepuasan Kerja (Studi Pada Medical Representatif di Kota Kudus). Jurnal Psikologi Universitas Muria Kudus, 1 (1).

Frone, M, R., Russell, M., dan Cooper, M, L. 1992. Antecedents and Outcomes of Work-Family Conflict: Testing a Model of the Work-Family Interface. Journal of Applied Psychology, 77 (1), pp.65-78.

Greenhaus, J, H., dan Beutell, N, J. 1985. Sources of Conflict Between Work and Family Roles. Academy of Management Review, 10 (1), pp.76-88.

Handoko, T. Hani. 2001. Manajemen Personalia & Sumberdaya Manusia Cetakan ke-15. Yogyakarta : BPFE-Yogyakarta.

Hasibuan, Malayu S.P. 2016. Manajemen Sumber Daya Manusia Edisi Revisi. Jakarta: Bumi Aksara.

Istijanto. 2005. Riset Sumber Daya Manusia Cara Praktis Mendeteksi Dimensi-Dimensi Kerja Karyawan. Jakarta: PT Gramedia Pustaka Utama.

Jamadin, Nurnaizirah., Mohamad,Samsiah., Syarkawi, Zurwina., dan Noordin, Fauziah. 2015. Work Family-Conflict and Stress: Evidence From Malaysia. Journal of Economics, Business and Management, 3 (2).

Judge, Timothy A., dan Colquitt, Jason A. 2004. Organizational Justice and Stress: The Mediating Role of Work-Family Conflict. Journal of Applied Psychology,89 (3), pp.395-404.

Kalendesang, Monique P., Hendro, Bidjuni., Reginus, T. Malara. 2017. Hubungan Konflik Peran Ganda Perawat Wanita sebagai Care Giver dengan Stres Kerja di Ruangan Rawat Inap Rumah Sakit Jiwa Prof. Dr.V. L. Ratumbuysang Provinsi Sulawesi Utara. E-journal Keperawatan, 5 (1).

Kurnia, Desta Normalita. 2016. Pengaruh Work Family-Conflict Dan Stres Kerja Terhadap Kepuasan Kerja Karyawan Pada Pt Bank Rakyat Indonesia (Persero) Tbk Cabang Wonosobo. Skripsi Sarjana Jurusan Manajemen pada Fakultas Ekonomi Universitas Negeri Yogyakarta, Yogyakarta.

Krisnadivara, I. G. A. G.2016. Pengaruh Work-Family Conflict Terhadap Stres Kerja dan Komitmen Organisasional Pegawai Kontrak DinasKebudayaan Provinsi Bali. E-Jurnal Manajemen Unud, 5 (11).

Lee, Do-Hyung., dan Zenglim. 2013. Antecedents of Work-Family Conflict and The Moderating Effect of Perceived Organizational Support in China. Asian Social Science, 9 (13).

Lu, Y., Hu, X-M., Huang, X-L., Zhuang, X-D., Guo, Pi., Feng, L-F., Hu, Wei., Chen, Long., Hao, Y-T. 2016. Job Satisfaction and Associated Factors Among Healthcare Staff: A Cross-Sectional Studi in Guangdong Province, China.BMJ Open, 6 (10).

Mansoor, Muhammad; Fida, Sabtain; Nasir, Saima; dan Ahmad, Zubair. 2011. The Impact of Job Stress on Employee Job Satisfaction A Study on Telecommunication Sector of Pakistan. Journal of Business Studies Quarterly, 2 (3), pp.50-56.

Munir, Ros, Intan, Safinas., dan Rahman, Ramlee, Abdul. 2016. Determining Dimensions of Job Satisfaction Using Factor Analysis. Procedia Economics and Finance, 37, pp.488-496.

Nart, Senem dan Batur, Ozgur. 2014. The Relation Between Work-Family Conflict, Job Stress, Organizational Commitment and Job Performance: A Study on Turkish Primary Teachers. European Journal of Research on Education, 2 (2), pp.72-81.

Nawab, Samina dan Iqbal, Sana. 2013. Impact of Work-Family Conflict on Job Satisfaction and Life Satisfaction. Journal of Basic and Applied Scientific Research, 3 (7), pp.101-110.

Netemeyer, Richard, G., McMurrian, Robert., Boles, James, S. 1996. Development and Validation of Work-Family Conflict and Family-Work Conflict Scales. Journal of Applied Psychology, 81 (4), pp.400-410.

Nursyamsi, Idayanti. 2012. Pengaruh Kepemimpinan, Pemberdayaan, dan Stress Kerja Terhadap Komitmen Organisasional serta Dampaknya Terhadap Kinerja Dosen. CBAM, 1 (1), hal.405-423.

Potale, R., dan Uhing, Y. 2015. Pengaruh Kompensasi dan Stres Kerja Terhadap Kepuasan Karyawan pada PT. Bank Sulut Cabang Utama Manado. Jurnal EMBA, 3 (1), hal.67-73.

Prawitasari, Ammiriel Kusumoayu., Purwanto, Yadi., Yuwono, Susatyo. 2007. Hubungan Work-Family Conflict dengan Kepuasan Kerja pada Karyawati Berperan Jenis Kelamin Androgini di Pt. Tiga Putera Abadi Perkasa Cabang Purbalingga. Jurnal Ilmiah Berkala Psikologi, 9 (2), hal.1-13.

Priansa, Donni Juni. 2016. Perencanaan & Pengembangan SDM. Bandung: Alfabeta.

Retnaningrum, Anandyas, Khoirunnisa, dan Al Musadieq, Mochammad. 2016. Pengaruh Work-Family Conflict Terhadap Kepuasan Kerja dan Kinerja. Jurnal Administrasi Bisnis, 36 (1).

Robbins, Stephen. P. 2006. Perilaku Organisasi (alih bahasa Drs. Benjamin Molan)Edisi Bahasa Indonesia.Klaten: P. Intan Sejati.

Robbins Stephen P and Timothy A. Judge. 2013. Organizational Behavior. Fifteenth Edition. Pearson Education Limeted.

Roboth, Jane Y. 2015. Analisis Work Family-Conflict, Stres Kerja, dan Kinerja Wanita Berperan Ganda pada Yayasan Compassion East Indonesia. Jurnal Riset Bisnis Dan Manajemen, 3 (1), hal.33-46.

Rusinta, Arfiena., Harsono., Maryati, Tri. 2013. Pengaruh Konflik Peran Ganda Terhadap Kinerja Pegawai Wanita dengan Stres Kerja Sebagai Variabel Pemediasi di Dinas Pendapatan Pengelolaan Keuangan dan Aset Kabupaten Kulon Progo. JBTI, 4 (1).

Russeng, Syamsiar S., Usman, Mutmainnah., dan Saleh, Lalu M. 2007. Stres Kerja Pada Perawat Di Instalasi Rawat Inap Rumah Sakit Dr. Tadjuddin Chalid Makassar. FKM Unhas, 3 (1), hal.1-56.

Sedarmayanti. 2001. Sumber Daya Manusia Dan Produktivitas Kerja. Bandung: Mandar Maju

Sekaran, Uma. 2006. Metodologi Penelitian untuk Bisnis. Jakarta: Salemba Empat.

Singh, Rashmi dan Nayak, Jogendra Kumar. 2015. Mediating Role of Stress Between Work-Family Conflict and Job Satisfaction Among The Police Officials. An International Journal of Police Strategies and Management, 38 (4), pp.738-753.

Sugiyono. 2016. MetodePenelitian Administrasi. Bandung : Alfabeta.

Sutrisno, Edy, H. 2010. Pengaruh Budaya Organisasi, Stres Kerja, dan Komitmen Terhadap Kinerja Karyawan CV. Bintang Karya Putra di Surabaya. Ekuitas, 14 (4), hal.460-477.

Triana, N. E. D. Soeharto. 2010. Konflik Pekerjaan-Keluarga dengan Kepuasan Kerja: Metaanalisis. Jurnal Psikologi, 37 (1), hal.189-194

Triaryati, Nyoman. 2003. Pengaruh Adaptasi Kebijakan Mengenai Work Family Issue Terhadap Absen dan Turnover. Jurnal Manajemen Dan Kewirausahaan, 5 (1), hal.85-96.

Tunjungsari, Peni. 2011. Pengaruh Stres Kerja Terhadap Kepuasan Kerja Karyawan pada Kantor Pusat PT Pos Indonesia (Persero) Bandung. 1 (1).

Tziner, Aharon dan Sharoni, Gil. 2014. Organizational Citizensip Behavior, Organizational Justice, Job Stress, and Work-Family Conflict: Examination of Their Interrelationships With Respondents From A Non-Western Culture. Journal of Work and Organizational Psychology, 30, pp. 35-42.

Wibowo. 2016. Manajemen Kinerja. Jakarta: PT. Raja Grafindo Persada.

Widyani, AA, Dwi., dan Sugianingrat, IA, Widani. 2015. Effect of Multiple Role Conflict on Job Satisfaction with The Mediation Role of Stress a Study Among University Female Lecturers in Indonesia. International.Journal of Economics, Commerce, and Management,United Kingdom, 3.

Wirawan, Nata. 2012. Statistika Ekoonomi Dan Bisnis (Statistik Deskriptif). Denpasar: Keramas Emas.

Yang, N., Chen, C.C., dan Zou, Y. 2000. Source of Work-Family Conflict: A Sino-U.S. Comparison of The Effect of Work and Family Demands.Academy of Management Journal, 43(1), pp.113-123.

Yanthi, Ni Made Rai Christina Kusuma. 2016. Pengaruh Stres Kerja dan Ketidakamanan Kerja Terhadap Intensi Keluar pada Karyawan Puri Saron Seminyak.E-Jurnal Manajemen Unud, 5 (10), hal.6700-6730.

Published
2018-03-20
Section
Articles
Abstract viewed = 375 times
PDF downloaded = 429 times